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Facility Customer Service | Waste Management | Arlington, OR Waste Management, Inc., a Fortune 200 Company, is the leading provider of comprehensive waste and environmental services in North America. The Company is strongly committed to a foundation of financial strength, operating excellence and superior customer service. We offer a full range of environmental services to 22 million residential, industrial, municipal and commercial customers. Come and join our team! Job Summary Respond to questions from sales, customer service, waste generators, and facility personnel. Record information into the AS400 system in compliance with the Waste Analysis Plan, the Part B Permit, corporate guidelines and federal regulations. II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Respond to questions from sales, customer service, waste generators, and facility personnel. Record information into the Service Asystant program in the AS/400. Enter profile date in Lab Asystant in the AS/400. Maintain hard copy records for easy retrieval and audit. Knowledge of department and corporate standard practices, guidelines and procedures for lab operations. Document and resolve discrepancies. Handle sales samples. Familiarity with facility Waste Analysis Plan. Assists in troubleshooting and resolving safety, service, and operational issues. Maintains and distributes department related information on a daily basis. Communicates with other supervisors and managers about operations and/or dispatch issues. Completes and maintains a variety of reports as directed by the department manager. Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor. Assists in the implementation of operational projects as needed. Communicates with customers about service issues as needed. Communicates with employees about scheduling and work assignments as needed. Performs other duties as assigned. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Required: High school diploma or G.E.D, and zero to four years previous experience. Preferred: High school diploma or G.E.D, plus additional or specialized training, and zero to four years previous experience. Previous job experience in Lab or general chemistry training desirable. B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required None required. From everyday collection to environmental protection, Think Green, Think Waste Management! Waste Management is proud to be a diverse and equal opportunity employer. We offer a competitive salary and benefits package. To learn more about our Fortune 200 Company go to: http://www.wm.com To apply for this position, please copy and paste the following link into your browser address bar: http://wm.contacthr.com/12095279 or submit your resume and salary requirements through our homepage at https://wm.recruitmax.com/MAIN/CareerPortal/job_profile.cfm?szOrderID=6691&szCareerPortalID=150&szUniqueCareerPortalID=c1dddf7b-df3a-462e-86fe-366a841b1155